Privacy Policy

When you visit or make a purchase from the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Personal Information You Provide Voluntarily

• Account & Order Data: When you register an account, make a purchase, or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers, UPI IDs, or net banking details), email address, and phone number.
• Communications: If you contact us directly via email, contact forms, or live chat, we may receive additional information such as your name, email address, phone number, the contents of the message, and any attachments you send us.

Information Collected Automatically (Device Information)

• Log Files: This includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks.
• Cookies: We use cookies, pixels, and tags to collect information about your browsing behavior, items added to your cart, and preferences to improve your shopping experience.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Process and fulfill your orders — including processing payment, arranging shipping, and providing invoices and/or order confirmations.
• Improve, personalize, and expand our website's functionality.
• Understand and analyze how you use our website to optimize the user journey.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing or promotional purposes.
• Screen our orders for potential risk or fraud.

We share your Personal Information with trusted third-party service providers to help us operate our business. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information at shopify.com/legal/privacy.
• Payment Gateways & Delivery Partners: We share data with third-party payment processors and logistics/courier services to securely complete transactions and deliver your supplements.
• Analytics & Marketing: We use tools like Google Analytics to help us understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We implement commercial-grade security protocols to maintain the safety of your personal information. When you place an order, all sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Our website may contain links to third-party sites or plug-ins (such as product review widgets or social media integrations). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Depending on your jurisdiction, you have the right to access the personal information we hold about you, and to request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any changes.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: support@khuraak.com
Address: Khuraak, Amritsar, Punjab, India